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How to Deal with Difficult and Aggressive People

John Bell




[PDF.zc16] How to Deal with Difficult and Aggressive People

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 | #10517385 in Books |  Pelican Publications |  2004-01-01 | Original language:English | PDF # 1 |  8.50 x.16 x5.51l,.22 | File type: PDF | 68 pages

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Tons of top tips on how to defuse difficult situations. The author was employed by the British Government to train police officers on a psychological approach to managing crisis situations. In this book he gives an insight into the working of the mind and suggests practical ways in which the reader can assertively talk themselves out of potentially disastrous incidents.



You easily download any file type for your device.How to Deal with Difficult and Aggressive People   |  John Bell. I was recommended this book by a dear friend of mine.

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